Time/place Framework pg 441

The effectiveness of collaborative computing technology depends on the location of the group members and on the time that shared info is sent and recieved.

When information is sent and recieved almost simultaneously, the communication is said to be synchronous (real-time): Telephones,IM and face to face meetings are egs.

Asynchronous communication occurs when the reciever gets the information at a different time than it was sent: email

Groupware

primary objective to support group work.

can support direct or indirect decision making

pro's/cons for working in groups pg 437

Group decision making process pg 436

characteristsics of groupwork page 436

• performs a task
• may be located in different locations
• may work at different times
• work for the same of different orgs
• groups is remporary or permanent
• can span several managerial levels
• may be synergy or conflict
• creates gains/or losses in productivity
• may have t be done quickly
• may be impossible or too expensive for all team members to meet in one location face to face
• needed data may come from many different sources, including external ones
• expertise of non team members maybe required
• should concerntrate on decision making

Electronic Meeting Systems (EMS)

Electronic Meeting Systems (EMS) is a collaborative tool for GSS

Different Time

General characteristics include:

• If one member disagrees, the others may well need re-consulting (chasing one’s tail situation)
• By keeping each team member’s comments confidential, members tend to not feel constrained or threatened (junior members often feel less inhibited as a result)