Showing posts with label DSS. Show all posts
Showing posts with label DSS. Show all posts

Wednesday, October 7, 2009

Can you give an example of how a DSS might help wiht intelligence?

Sean O'Sullivan: A DSS that is focused on a database might provide a list of all the staff who are available at the required times with associated lists of their skills and costs (wages etc)... Sep 29, 2009 12:42:52 PM EST
Sean O'Sullivan: And you as the manager can then use this information to develop several alternative rosters ...(Design) Sep 29, 2009 12:43:39 PM EST
Sean O'Sullivan: .. and then choose the best roster ... (Choice) ... and then put it into place (Implementation) Sep 29, 2009 12:45:39 PM EST
Sean O'Sullivan: It can be useful to think of decision support as a COLLABORATION between a human decision-maker and a DSS. Sep 29, 2009 12:49:00 PM EST

Sean O'Sullivan: It turns out that the simplest of teh four stages to do aas a DSS is teh design stage. Iterlligence is very complex, choice is untrustworthy, and implementation is often outside teh scope of automated systems. ( Iw ant the house painted pink!) Sep 29, 2009 12:54:00 PM EST

What is the relationship of the DSS and its components to a MSS?

JENNIFER MCCOWATT: I figure a DSS is a variety of MSS with special features Sep 29, 2009 1:25:22 PM EST
Sean O'Sullivan: MSS = Management support system; DSS = Decision support system; Managers do many things including making decisions. A DSS is a specialised form of MSS that focuses on helping managers make good decisions. Sep 29, 2009 1:27:11 PM EST

Saturday, October 3, 2009

Differenc between DSS and BI page 90

DSS generaly built to solve a specific problem and contains its on databases.

BI apps focus on reporting and identify problems by scanning data extracted from the DW (Date Warehouse)

Wednesday, September 23, 2009

The components of DSS Mathematical problems page 151

All models are made up of four basic components. Mathematical relationships links these components together.

Result (outcome) variables
  • Reflect the level of effectiveness of a system, ho well the system attains its goals. These variables are outputs.
  • Considered dependant

Decision variable (pg 58, 152)
  • Describes alternative courses of action. The decision mkaer controls the decision variables.

uncontrollable variables (or parameters)
  • Factors that affect result varibales but are not under the control of the decision maker.
  • Some of these variables limit the decion maker and therefore form what are called constraints of the problem.
intermediate result variables
  • Reflect intermediate outcomes in mathematical models. eg. determining machine maintenance scheduling, spoilage, total profit, employee satisfaction

A DSS can include multiple models

sometimes dozens, each of which represents a different part of the decision making problem.

Each model may either be native to the DSS or integrated, interfaced

Friday, September 18, 2009

Strategic (DSS) Data and Operational Data

Three Main Areas in Which Strategic (DSS) Data Differ from Operational Data

  • Time span
  • Granularity
  • Dimensionality

Decision Support Systems - Main Components :: page 92

Components of a DSS are:

  • Data management
  • Model management
  • User Interface management
  • Knowledge-based management


an arrangement of computerized tools used to assist managerial decision making
  • requires extensive data “massaging” to produce information.
  • used at all levels within an organization
  • interactive and provides ad hoc query tools
  • External data
  • operational data
  • business data
  • data store
  • data extracting and filtering
  • end user query tool
  • business model data
  • end user presentation tool
Operational Data vs. Strategic (DSS) Data
  • operational data are stored in a relational database
  • data storage is optimized
  • operational data capture daily business transactions
  • Strategic data give tactical and strategic business meaning to the operational data

OLAP - Online analytical processing

Activities performed by end users in online systems
  • Specific, open-ended query generation
  1. SQL
  • Ad hoc reports
  • Statistical analysis
  • Building DSS applications
Modeling and visualization capabilities

Special class of tools
  • DSS/BI/BA front ends
  • Data access front ends
  • Database front ends
  • Visual information access systems

Thursday, September 17, 2009

Model-based management systems

Provide MSS and DSS based upon models of the organisation and its components.

Makes use of software that allows model description and organization with transparent data processing.
Capabilities
  • MSS / DSS user has control
  • Flexible in design
  • Gives feedback
  • GUI based
  • Reduction of redundancy
  • Increase in consistency
  • Communication between combined models
Relational model base management systems
  • Virtual file
  • Virtual relationship

Object-oriented model base management system
  • Logical independence

Database and MIS design model systems
  • Data diagram, ERD diagrams managed by CASE tools

Modeling and Analysis

Allows for the rapid exploration of several (many) alternative solutions

Each ‘trial’ (run / execution / analysis) of a model explores a particular set of circumstances and generates a likely outcome.

Trials of a model can be repeated (usually with the same outcomes).

A fundamental aspect of DSS methodology

Many classes of models
  • specialised techniques for each type

Some DSSs may incorporate several (multiple) models (hybrid)

Trials of a model can be repeated (usually with the same outcomes)

Why is DSS hard to define? Umbrella term page 21

It is a context free expression that means different things to different people depending on the type of DSS they use.

The term DSS can be used as an umrella term to describe any computerised system that supports decision making in an organisation.

An organisation may have knowledge management systems.......etc

Hybrid Systems

The combination of 2 or more system types.

With customising, a system may be used either as an EIS or an MIS, for example.

Many different types of DSS combined into a Hybrid System

Impacts of the World Wide Web on DSS technologies. pg 95

How did DSS originate?

  • Originally purely ‘number-crunching’
  • Followed by simple spreadsheet and database applications (Visicalc and dBase 2)
  • Leading to complex spreadsheet and database applications
  • After which came interaction with end-users
  • And, currently being incorporated, fuzzy logic, artificial intelligence, etc.

Decision Support Systems (DSS)

  • A sub-set of MSS
  • For individuals or groups (GDSS)
  • Designed to anticipate the questions and needs of the user
  • May be specific or general and customisable
  • May be used for:
- Current situations
- Forecasting
- Producing alternative solutions
- Grading those alternatives

Management Support Systems

Management Support System = MSS.

MSS = The application of technologies to support the performance of management tasks in general.

Sometimes applied more narrowly to Decision Support Systems (DSS) or Business Intelligence (BI).

Caution – MSS, DSS & BI are all sometimes used as context-free umbrella terms**.

Decision Support Systems and Business Intelligence can be considered as subsets of MSS.

Decision Support Systems [DSS] Defined

“A decision support system is a computer based system that is used personally on an ongoing basis by managers and their immediate staff in direct support of managerial activities”

“The term Decision Support System (DSS) has been widely used to refer to systems that are computer-based aids for decision making. Over the years, the term has come to refer to systems that can lend support to decision makers involved in solving problems of some complexity”

“Business Intelligence (BI) Systems are Information Systems that assist managers with unstructured decisions by retrieving and analyzing data in order to identify, generate and interpret useful information. A BI system possesses interactive capabilities, aids in answering ad hoc queries, and provides data and modelling facilities, generally through the use of Online Analytical Processing (OLAP) tools, to support nonrecurring, relatively unstructured decision making.”

Tuesday, September 15, 2009

Benefits of / reasons for computerised Decision Support

unstable rapidly changing economy

increased competition

changing the way business is done

existing systems do not supoport computerised decision making

IS department too busy to address all of managements inquiries

need for special analysis of profitability and efficiency

accurate information is needed

new information is needed

higher decision quality required

improved customer employee satisfaction

timely information needed

reduced costs

improved productivity