- Data management
- Model management
- User Interface management
- Knowledge-based management
an arrangement of computerized tools used to assist managerial decision making
- requires extensive data “massaging” to produce information.
- used at all levels within an organization
- interactive and provides ad hoc query tools
- External data
- operational data
- business data
- data store
- data extracting and filtering
- end user query tool
- business model data
- end user presentation tool
- operational data are stored in a relational database
- data storage is optimized
- operational data capture daily business transactions
- Strategic data give tactical and strategic business meaning to the operational data
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