Intelligence Phase – identify the problem “the decision maker examines reality and identifies and defines the problem. Problem ownership is established as well.”
Design Phase build a model to generate alternatives “finding or developing and analyzing possible courses of action.”
Choice Phase develop and choose a solution “the actual decision is made and the commitment to follow a certain course of action is made.”
Implementation Phase implement the solution “putting a recommended solution to work.”
Providing decision support in an organised and effective way assumes that decision-making can be modelled and analysed as a general, structured process.
If so, a generalised model of decision-making can become a basis for a systematic approach to decision support.
1. Define the problem (decision situation with difficulty or opportunity) 2. Classify the problem into a standard category 3. Construct a model that describes a real world problem 4. Identify possible solutions to the modelled problem and evaluate solutions 5. Compare, choose and recommend a potential solution to the problem.
1. Define the problem (decision situation with difficulty or opportunity) 2. Classify the problem into a standard category 3. Construct a model that describes a real world problem 4. Identify possible solutions to the modelled problem and evaluate solutions 5. Compare, choose and recommend a potential solution to the problem.