Business environment factors that create pressure on orgs pg 7

Markets

• Competition
• Global expansion
• booming electronic markets
• innovative marketing methods
• opportunities for outsourcing
• need for real time, on demand transactions

Consumer Demands

• Desire for customisation
• Desire for quality, diverstity of products, speed of delivery
• Customers getting more powerful and less loyal

Technology

• More innovations, new products and services
• Increasing obsolescence rate
• Increasing information overload

Societal

• Growing govt regs and deregs
• work force more diversified, older, composed of more women
• Prime concerns of homeland security and terrorist attacks
• increasing social responsibility of orgs