Thursday, September 17, 2009

Decision Support Systems [DSS] Defined

“A decision support system is a computer based system that is used personally on an ongoing basis by managers and their immediate staff in direct support of managerial activities”

“The term Decision Support System (DSS) has been widely used to refer to systems that are computer-based aids for decision making. Over the years, the term has come to refer to systems that can lend support to decision makers involved in solving problems of some complexity”

“Business Intelligence (BI) Systems are Information Systems that assist managers with unstructured decisions by retrieving and analyzing data in order to identify, generate and interpret useful information. A BI system possesses interactive capabilities, aids in answering ad hoc queries, and provides data and modelling facilities, generally through the use of Online Analytical Processing (OLAP) tools, to support nonrecurring, relatively unstructured decision making.”

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